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Customer reviews of New City Motorcycles Limited

At New City Motorcycles Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New City Motorcycles Limited

New City Motorcycles Limited
5
4.9

Based on 17 customer reviews

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  • 5

    Great attention and service

    By Fernando U on 15 August 2016 | Verified purchase

    I was very happy with the attention I received when I dropped by New City Motorcycles shop asking for a second hand scooter. Attention at some other places left me quite cold after travelling from the other side of the city specifically to go to a shop. Even though I could not take the bike for a spin, I was given the confidence that any issue I would report you'll be fixed. The bike was serviced and, even though they received the wrong tyre that needed to be fitted, the managed to get the right one on time to deliver the bike the day I was promissed. They also had the patience to answer my absolute beginner questions. I definitely recommend.


  • 5

    Honda CBF125

    By Daniel C on 09 August 2016 | Verified purchase

    I recently purchased a cbf-125 from New City Motorcycles. After shopping around the Internet they appeared to have a couple of nice looking bikes at a fair price. I gave them a call and spoke with Charles who was very helpful and advised I would need the bike delivering 200 or so miles away. He rang back within the hour confirming a competitive price for them to deliver directly and I went ahead with the purchase. The bike was delivered as agreed and was in great condition just as portrayed by the photos on their website. I have been out for a 30 mile test ride and the bike runs very well. I cannot fault their service and am very happy with the bike, a definite recommend if you are looking for your first bike!


  • 5

    Great bike shop with great people and great bikes

    By Jerome C on 11 August 2017 | Purchase not verified

    Great company with a great range of bikes and wonderful people. delivered 2 days later at a good price. Have full confidence in New City Motorcycles and would not hesitate to recommend them! Thanks to Charles and the rest of the team for all their help.


  • 5

    Superb service - highly recommended!

    By Florentina T on 15 June 2017 | Purchase not verified

    Absolutely superb service from New City Motorcycles - from showing me the bike and arranging the transaction (Charles), to delivering the bike and answering all my silly newbie questions (Rob)! Beautiful little bike too - great shape and good price. Thank you so much for everything! It's kind, passionate and professional people like you that keep motorcycling going and help break the stereotype that women are not interested in riding!


  • 5

    One Happy Customer!

    By Amanda Q on 22 April 2017 | Purchase not verified

    I purchased my very first bike from here, I had a fantastic experience with New City Motorcycles, Everyone I spoke to were so friendly. The delivery was a little late (only by a few minutes) which was fine as the road I live down can be confusing. I didn't see my bike when I brought it, so i was a little worried about how it would be. But I shouldn't have been as the bike was exactly as described. I would definitely recommend New City Motorcycles, to those who are considering getting a bike.


  • 5

    Very pleased with my purchase

    By Donna I on 17 April 2017 | Purchase not verified

    Bought my first bike (MT125) and was dubious about buying online. There were no used MT125's locally, so I was left with no option other than to purchase online and have it delivered. I researched a lot of the companies advertising online, I found a lot of negative rogue traders. I picked New City Motorcycles because there was no negative feedback and the company had a long family history. Charles answered my emails straight away and seemed very genuine on the telephone. The motorbike was very good value for money and I was reassured that if I wasn't happy with the bike on delivery I would receive a full refund of my deposit. I went ahead with the purchase and although the first delivery failed (delivery van broke down, cannot be helped) I was very pleased when it arrived 2 day later. The delivery driver was very friendly and helpful also. I have since passed my CBT and I am the proud owner of this top end 125 which is running like a dream. Thank you to Charles and his team.


  • 5

    Honda cbf125 purchase

    By PAUL H on 24 March 2017 | Purchase not verified

    I am very satisfied with the bike I bought from New city motorcycles delivery was fast and driver was very knowledgeable about my bike, in the shop they guys were happy to answer all my questions as a first time motorbike rider and very fast to rectify a small issue with the bike. Altogether a great experience buying from these guys.


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