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Customer reviews of New City Motorcycles Limited

At New City Motorcycles Limited we pride ourselves on the great service we provide to all of our customers. We understand that buying a bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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New City Motorcycles Limited

New City Motorcycles Limited

Based on 49 customer reviews

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  • 5

    outstanding service and support

    By Paul Parkhouse on 06 August 2021 | Verified purchase

    I have been searching for a bike for sometime but could not find anything until I came across new city motorcycles, The selection of bikes here were fantastic, not only that but the service from the team was truly outstanding, I bought a bike and it got delivered however due to me not having a bike before, I new nothing about the fuel injection, I thought there was something wrong but there wasn't as it was my error (not the bike) as its running perfectly however I rang new city back, they then came out immediately to take the bike back to the shop, they checked it over then delivered it back the next day, the turn around of picking up the bike and getting it back to me was nothing but amazing, I dealt with Charles from new city, the service was second to none, he kept in constant contact with me through out, he answered all questions with kindness, extremely patient and he let me sit on the bike also as I know some dealerships do not allow this, they were very open on giving you the full service and it was a pleasure buying a bike from here, if your looking for a bike please check Charles and the team out, you wont be dissapointed with the service that they give and the bikes that they sell. Thank you very very much, one of the best.

  • 5

    Very helpful and considerate. Would highly recommend to anyone.

    By Anonymous on 19 May 2021 | Verified purchase

    Excellent team . Go out of their way to help. Approachable and helpful. Highly recommended.

  • 5

    Great experience for new rider

    By Nathan T on 24 April 2021 | Verified purchase

    I recently bought a Yamaha YZF-R125 from New City Motorcycles. This was a great experience, I would *highly* recommend this shop. I am a new rider so was looking for somewhere to help guide me into the right bike for me. I initially met a sales person who was very knowledgeable and talked me through the range of bikes on offer. They had such a range I did not feel pushed into buying anything. The guy who I believe owns the shop arranged delivery; the driver was great talking me through the bike. I was even able to pay him by card when he dropped off the bike. I tried a number of bikes but settle on the R125. I could not be happier.

  • 5

    Yamaha ybr 125

    By Turgay G on 17 February 2021 | Verified purchase

    I bought a motorbike from newcity motorbike company and had to cancel it, the officials of the old company showed great care and helped me, their services made me very happy. I will definitely buy my next motorcycle from here.thank you charles.

  • 5

    Honda CB125R

    By Richard R on 20 January 2021 | Verified purchase

    Helpful, lots of choice, quick delivery and all round great bike as described to me 👍

  • 5

    Fantastic service

    By Fredrik K on 26 December 2020 | Verified purchase

    Great service and the bike exactly as described. A friendly approach and very helpful. The bike was delivered by a very nice and helpful delivery man.

  • 5

    Over the moon

    By Nick E on 16 June 2020 | Verified purchase

    What an amazing company and truly fantastic group of people. Got patient advice from start to finish. Nothing was too much trouble for the team. Got a fair price for part ex and new Yamaha. Thank you :)

  • 5

    Great service, great bike.

    By Jordan B on 22 May 2020 | Verified purchase

    Great customer service, all my questions were answered via email or telephone very promptly. Organise and official. Bike came in great condition. Slight issue arised during deliver, called up centre and dealt with it straight away. Would recommend.

  • 5

    Super Service from some very nice people

    By Owen D on 22 April 2020 | Verified purchase

    I can only offer unreserved praise for the company’s service. After ringing round some dealers who were all polite and helpful, the response from New City Motorcycles was on another level of customer service and support. After telephone discussion and copious on line photographs I felt assured that I was dealing with people genuinely interested in my requirements and that the bike I wanted was truly as described. I bought on line with delivery to Hampshire a couple of days later. I was not disappointed. The bike was immaculate with all documentation, keys etc. Everything was done in a calm, friendly, non pushy way which I greatly appreciated. It really was a pleasure to do business with them.

  • 5

    Good service ,easy transaction

    By David F on 13 March 2020 | Verified purchase

    Just bought a Vespa PX from here and the whole experience was easy from start to finish. Helpful ,knowledgeable staff and a quick turnaround. I opted for delivery which was also quick. Highly recommend this company and would not hesitate to use them in the future.

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